First and foremost, our guest are required to have fun and relax. Violators will be asked to leave.
Deposit Terms: The deposit required to confirm your reservation is equal to 1/2 the total stay (minimum one day) and must be made when placing your reservation. For deposits we accept Visa, Mastercard, and American Express.
Final Payment: Final payment is due in the week prior to your arrival. In order to limit physical contact while we are all living with the Covid-19 virus, we require a ask that all guests call us a day or more in advance of arrival to finalize payment and get the latest information about visiting Provincetown. For final payment we accept Visa, Mastercard, Discover, American Express, or cash.
Cancellations and Early Departure: As a small business, every cancellation affects us significantly.
EARLY CANCELLATIONS: Written notice of cancellation or change in length of stay is required no later than 30 days prior to your scheduled arrival date to avoid full forfeiture of your deposit.
Cancellations made 30 days or more in advance of your arrival date are subject to a fee of 20% of the deposit paid regardless of notice or circumstance. As of May 15 2020, we are suspending cash refunds. Remaining funds after cancellation fees are applied will be converted to a voucher, good for 2 years, for use with a different stay.
LATE CANCELLATION: Cancellations made within 30 days of your arrival date agree to forfeit the entire deposit amount.
No refunds are given due to medical or family emergencies, bad weather, missed or canceled flights or ferry, change of plans, etc. There are no refunds for early departure. We recommend you purchase trip/travel insurance. That's worth saying again - we recommend you purchase trip/travel insurance.
Check In/Out: For your comfort and safety, our check-in process has changed to maximize social distancing. Specifics will be conveyed to you during our pre-arrival phone conversation in the week prior to your arrival.
Check out is 11am. Late checkouts are not possible due to increased time needed to clean, disinfect, and sanitize rooms. We are sorry, but we are not able to hold your bags for you.
All guests must be 18 or over. 7 Central caters to an adult clientele with rooms restricted to no more than two person occupancy.
Room Capacity: Maximum of two guests per room. That's not just us being cranky - we have capacity limits set by the town that we need to abide by. We do not have roll-outs, sofa beds or sleeping bags.
Parking: One complimentary on-site parking spot, which can accommodate a mid sized vehicle or smaller, is included for guests reserving DELUXE rooms (room numbers 1, 3, 4, 5, 6, 8, 12 & 20) . If you have reserved a STANDARD Queen room (room numbers 2, 7, 9, 10, 11), or if you have a large vehicle, you will need to park in a paid public lot. Sorry, no discounts or refunds if we can't accommodate your vehicle. Trucks and other large vehicles cannot be accommodated.
Parking is at your own risk. We cannot be held responsible for damages to your vehicle while parked at 7 Central, and vehicle owners are liable for any damage done by their vehicle.
Please keep in mind that Provincetown is a tiny little fishing village sticking out at the end of a little-bity stretch of land in the middle of the ocean. It's not designed for large vehicles, many streets are difficult to pass even with small vehicles, and our parking spaces simply are not large enough to accommodate anything larger than a mid-sized car.
Grace Hall Parking Lot, a public parking area, is located 4 blocks from the inn at Prince St. and Bradford St., and is open 24 hours a day. The standard rate is $2 per hour, or $25 maximum in 24 hours. This lot accepts cash only, payable to the cashier when you leave the lot. If you are staying in Provincetown for an extended length of time you can purchase a parking permit for this lot which costs $75 for 7 days, call the Parking Office @ 508-487-7050 for further information.
Make-Up Removal: Please use the specially marked dark washcloth and/or the disposable makeup removers that are provided as an amenity for your stay. We have found that we are unable to remove makeup from our quality white bath linens. There will be a $25 charge for each linen used to remove makeup. If you need additional makeup removers, please don't
hesitate to ask.
Quiet Time: For the benefit of guests and our neighbors, please keep noise to a minimum between 9pm and 8am.
Lost Keys: We take our guest's safety and comfort very seriously, and therefore when a key is lost we take the precaution of re-keying the lock on the room. A $75 lost key charge is required.
Smoking/Candles: All guest rooms are non smoking (this includes no E-Cigarettes), but smoking is permitted on our back deck and private terraces. Candles are not permitted to be lit in any of the rooms. Any guest or guest(s) of a guest violating the smoking/candle policy will be charged an additional cleaning fee (minimum $250.00) and/or will be asked to find other accommodations. Refunds will not be given for any unused nights, as per cancellation policy.
No pets. Sorry, pets are not allowed. All our outdoor areas are covered in decking, and all our rooms have wall-to-wall carpeting. We reserve the right to refuse check-in to guests with pets, or to revoke permission to stay on the premises if guests are found violating this policy. No refunds will be given.
Additional Cleaning: Any additional cleaning beyond normal housekeeping (such as but not limited to wine, make-up, blood, personal lubricant stains) will be billed a minimum charge of $75.00 plus any additional costs as necessary.
Inn at 7 Central reserves the right to refuse service to anyone. We will not be responsible for accidents or injury to guests or for loss of money, jewelry or valuables of any kind. It is your responsibility to secure your valuables at all times. We recommend having a locking suitcase or briefcase for these items.